Payment Policy

Posted on by ViBIM

Effective Date: January 01, 2015

Vietnam BIM Consultancy and Technology Application Company Limited (ViBIM) operates as a premier BIM outsourcing company specializing in Scan to BIM services. This Payment Policy outlines the terms and conditions governing financial transactions between ViBIM and our international clients. Our payment framework reflects our commitment to transparency, reliability, and professional business practices while ensuring secure and efficient transaction processing.

Payment Methods

ViBIM accepts the following payment methods for all project engagements:

International Wire Transfers: ViBIM accepts payments through international bank wire transfers directly to our corporate bank account. All transactions must be processed through official banking channels with proper documentation and SWIFT protocols.

Electronic Banking Services: We accommodate payments through compatible electronic banking systems and third-party financial service providers such as Wise (formerly TransferWise) and other internationally recognized corporate banking platforms.

Corporate Account Requirement: ViBIM exclusively accepts payments to our official corporate bank account. Under no circumstances will we accept payments to personal accounts or unofficial banking channels.

Payment Conditions

Deposit Requirements

ViBIM does not require advance deposits or upfront payments from clients. This policy demonstrates our confidence in our service delivery capabilities and reduces financial barriers for client engagement.

Project-Based Payment Structure

Small Projects: Payment is due in full upon project completion and final deliverable handover. This structure applies to projects with shorter durations and limited scope complexity.

Large Projects: Payment is structured in 2-3 installments based on predefined project milestones as agreed in the contract or on a monthly basis depending on project duration and scope. Milestone payments align with significant project phases such as preliminary model delivery, quality review completion, and final deliverable handover.

Invoice Schedule

Payment invoices are issued to clients twice monthly, on the 15th and the 28th of each month. This schedule ensures regular cash flow management while providing clients with predictable billing cycles.

Payment Terms

The standard payment due date is 30 days from invoice date. Alternative payment terms may be negotiated and agreed upon before project commencement. All payment terms are clearly specified in project contracts and confirmation emails.

Invoicing

ViBIM issues commercial invoices for international clients at the time of payment request. All invoices include:

  • Complete company information and tax identification
  • Key project description and scope of work
  • Bank SWIFT code and account information for wire transfers
  • Clear payment instructions and due dates
  • Applicable tax information in compliance with Vietnamese regulations

Invoices are delivered electronically via email with PDF format for record-keeping purposes.

Refund Policy

Service Non-Completion

ViBIM provides refunds only in cases where we cannot complete services according to the commitments specified in the signed contract or agreed scope of work and quality standards outlined in project confirmation emails.

Contract Termination

In cases of mid-project contract termination, ViBIM will evaluate and provide proportional refunds corresponding to the volume of work not yet performed. Refund calculations are based on completed work phases and deliverables already provided to the client.

Refund Processing

All refund requests are processed through the same payment method used for the original transaction. Processing time depends on banking procedures and international transfer requirements.

Currency and Banking

All payments are processed in accordance with Vietnamese banking regulations and international financial compliance standards. Payments can be made in the client’s local currency or in USD. ViBIM maintains full compliance with national tax regulations and provides official documentation for all financial transactions.

Payment Inquiries and Support

For questions regarding payments, invoicing, or refund processes, clients may contact:

Vietnam BIM Consultancy and Technology Application Company Limited (ViBIM)

Our finance team responds to payment inquiries within 24 hours during business hours (8:00 AM to 11:00 PM Vietnam Time, GMT+7) and provides comprehensive support for all financial transaction matters.

This Payment Policy is subject to updates as business requirements and regulatory environments evolve. Clients will be notified of any policy changes that affect existing contracts or ongoing projects.